Introduction

Santa Ana Public Library values the trust our users and customers place in us when they give us access to their Personal Information. The Privacy Policy describes how we work to maintain that trust and protect that information.

Santa Ana Public Library has created this Privacy Policy in order to describe its collection, use and disclosure of personal data you give to Santa Ana Public Library when you access or use Santa Ana Public Library’s online and/or mobile services and websites, and software provided by Santa Ana Public Library on or in connection with such services or websites.

This Privacy Policy covers only data that we collect through the website, and not any other data collection or processing, including, without limitation, the data collection practices of any affiliate or other third party, including any third-party operators of web pages to which the website links, and any information that we collect offline or through any websites, products, or services that do not display a direct link to this Privacy Policy. Occasionally, we may refer to this Privacy Policy in notices and consent requests related to special purpose web pages, mobile applications, or other resources, for example, if we invite you to submit ideas to improve the website; under such circumstances, this Privacy Policy applies to information collected by us through such special purpose resources, as modified in the particular notice or consent request (e.g., with respect to the types of data collected or our uses or disclosures of such information) Santa Ana Public Library may amend this Privacy Policy at any time. Please review the “Last Updated” legend at the top of this page to determine when this Privacy Policy was last amended. Any changes to this Privacy Policy will become effective on the “Last Updated” date indicated above. By using the website or providing information to us following such changes, you will have accepted the amended Privacy Policy. If Santa Ana Public Library is going to use Personal Information (as defined below) collected through the website in a manner materially different from that stated at the time of collection, then Santa Ana Public Library will notify users via email and/or by posting a notice on Santa Ana Public Library’s Site for 30 days prior to such use or by other means as required by law.

Information Collected

When you create a Santa Ana Public Library account, request information, subscribe for a service, participate in a survey, post a rating or review, post a question or answer, post a resume or job listing, upload content or otherwise actively send us data on our website, we collect such data including, but not limited to, your user name, password, first and last name, email address, telephone number (including mobile phone number), street address, gender, occupation, interests, and any other data included in a submitted job posting or resume. In each such instance above, you will know what data we collect through the website, because you actively submit it.

In addition, as part of the standard operation of the website, Santa Ana Public Library may automatically collect and analyze information from your computer or mobile device, including, but not limited to, your browser type, operating system, IP address and the domain name from which you accessed the website, and if you are accessing our website with your mobile device, the type of mobile device. In addition, we may automatically record and analyze actions taken on the website including, but not limited to, date and times of use, clicks, page views, the amount of time you spend on each page, and search queries. Santa Ana Public Library reserves the right to match your IP address (or any other information) with other information about you in any way permitted by applicable law. Santa Ana Public Library will store this information on its equipment or the equipment of third parties that Santa Ana Public Library has a relationship with for that purpose. If you create a Santa Ana Public Library account, information may be collected under your account email address.

If you access or use the website on your mobile telephone or other mobile device, including tablets, we may collect mobile device identifiers, including MAC Address, and IP Address. Santa Ana Public Library may create and assign to your device an identifier that is similar to an account number. We may collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide, such as user name, geolocation or email address.

Limitation of Use or Disclosure of Personal Data

When a “user” deletes an account, the user will no longer have access to any of the data which we provided under that account name, including but not limited to, search history, job search preferences, account alerts, resume, and any other data associated with the account. If the user uses the same email address to set up a new account, this data will not become available to the user again. Santa Ana Public Library reserves the right to keep any materials in a deleted account as necessary to preserve and protect its rights as allowed by law (for example, to preserve records of a dispute) or to comply with its obligations under local law (for example, to keep an email address). A deleted account does not mean that all of the data is expunged from the Santa Ana Public Library systems, although it will not be readily available under the user’s original account name. When the user presses the delete account button on the dashboard, Santa Ana Public Library will begin to process that instruction within 24 hours and will have completed the operation within 40 days. Employers may disable an account, however Santa Ana Public Library must preserve business records pertaining to that account to comply with its obligations under law.

Uses and Disclosures of Information

We may use any information collected pursuant to this Privacy Policy, including information that identifies you as a specific individual (“Personal Information”), for the purposes set forth in this Paragraph 4 and Paragraphs 5, 6, and 9 below. Santa Ana Public Library uses such information to provide our services and features to you, measure and improve those services and features, and to provide you with customer support.

For example, Santa Ana Public Library uses your previous search and browsing history (e.g. the jobs you click on) to determine relevant search results and provide you with recommended jobs. Santa Ana Public Library may also provide information collected pursuant to this Privacy Policy, including Personal Information, to employers that may be interested in contacting you. By applying to a job and providing your contact information to show interest in a job, you consent to the disclosure of your information to that employer.

Santa Ana Public Library may also use information collected pursuant to this Privacy Policy to prevent potentially illegal activities and activities that are detrimental to you or others. Santa Ana Public Library may investigate and disclose information from or about you or your use of the website if we have a good faith belief that such investigation or disclosure (a) is reasonably necessary to comply with legal process (including subpoenas, search warrants, court orders) and law enforcement instructions and orders; (b) is helpful to prevent, investigate, or identify possible wrongdoing in connection with the use of the website; or (c) may protect our rights, reputation, property, safety, or that of the public; or (d) as necessary to meet national security requirements. Santa Ana Public Library is subject to the investigatory and enforcement powers of the Federal Trade Commission or other investigatory bodies of the United States.

We may use a variety of methods to detect and address anomalous activity and screen content to prevent abuse such as spam. These efforts may on occasion result in a temporary or permanent suspension or termination of some functions for some users. We monitor, review, store and analyze your content (including resumes, cover letters, applications, messages, responses, offer letters and other materials) that you send, store or receive, including via automated means and otherwise, for data analysis, quality control, and to refine the website or any other Santa Ana Public Library product or service (including to provide better search results and other listings for job seekers and employers, provide you with personally relevant product features, and to prevent fraud and reduce unwanted mail).

Any information shared by you with Santa Ana Public Library may be shared with or transferred to any affiliated entity, no matter where located, for the purpose of providing you services and improving the website. By using the website, you consent to this transfer and acknowledge that the services provided to you and the functionality of the website could not be provided without such a transfer. If you do not wish your information to be transferred in this way you should not use this website.

Transfer of Data to Third Parties

We may use other companies, including affiliates and third parties, to perform services in connection with our operations, and to improve the website and our other products and services. These third parties may include (but are not limited to) service providers and vendors.

In the course of providing these services, those companies may have access to Personal Information, and such Personal Information may be transferred to other countries. Those companies are contractually required to treat such Personal Information in accordance with this Privacy Policy. Please also be aware that we may use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be nonnegotiable; these service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures. However, we will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Information, by these companies.

You may also use certain third-party sites or services that you link to from the Santa Ana Public Library’s website. In such cases, all information you provide to a third party is provided to that third party and not to Santa Ana Public Library, and is subject to the third party’s privacy policy and terms of service. Please see the section below titled Links to Third-Party Sites for more information.

Santa Ana Public Library may use your IP address and mobile device information to help diagnose problems with Santa Ana Public Library’s service and to administer the website. Your IP address and mobile device information may also be used to help identify you, your location, and your online profile and to gather broad demographic information (such as country of origin). Santa Ana Public Library may maintain (as permitted by applicable law) information collected from you pursuant to this Privacy Policy following any termination of your relationship with the Santa Ana Public Library. Santa Ana Public Library may also delete such information as permitted by applicable law. We may also aggregate your data with other data, for the purposes set forth above.

Contact Information

When you give Santa Ana Public Library contact information (such as your name and email address) and demographic information, you agree that Santa Ana Public Library may utilize this information as set forth herein. You agree that Santa Ana Public Library may, as part of its services to you, communicate with you through your Santa Ana Public Library account or through other means such as email, telephone (including mobile phone), or postal mail, including through the use of contact information that you may provide to Santa Ana Public Library or that Santa Ana Public Library may otherwise obtain from third-party resources. Santa Ana Public Library may use demographic and/or profile data to tailor your experience on the website, show you content that Santa Ana Public Library thinks you may be interested in, and display content according to your preferences.

If you post a public job posting, this may be crawled by, and displayed through, search engines when someone searches for the position. This means that third parties can view the Personal Information contained in a job posting and you may receive unsolicited contact from parties unaffiliated with Santa Ana Public Library and for whom Santa Ana Public Library has no responsibility. If you do not want your Personal Information posted on the website, you should not upload it.

Additional Uses and Disclosures of Non-Personal Information

In addition to the other uses and disclosures of information set forth in this Privacy Policy, and notwithstanding anything in this Privacy Policy to the contrary, we may use and disclosure, for any purpose, any information that does not identify you as a specific individual (“Non-Personal Information”), except where we are required to do otherwise under applicable law. Such Non-Personal Information may include, for example and without limitation: MAC addresses and other device identifiers; IP addresses; pixel tags and similar technologies; physical location information; and demographic information, including gender, dates of birth, ZIP codes, etc. Non-Personal Information may also include Personal Information that has been aggregated or deidentified. If we combine any Non-Personal Information with Personal Information (such as combining your ZIP code with your name), then we will only use and disclose such combined information for the purposes described in this Paragraph 6 and Paragraphs 4, 5 and 9 of this Privacy Policy while it is so combined. If we are required to treat Non-Personal Information as Personal Information under applicable law, then we may use and disclose it for all the purposes for which we use and disclose Personal Information.

Security

Santa Ana Public Library seeks to use reasonable security measures to help protect against the loss, misuse and alteration of the Personal Information under Santa Ana Public Library’s control. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. In addition, please note that emails, messages sent via your web browser, and other similar means of communication with other users, are not encrypted. We strongly advise you not to communicate any confidential or sensitive information through these means. Therefore, while we strive to protect your information, we cannot guarantee its security. Please also be aware that we may use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be nonnegotiable; these service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures. However, we will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Information, by these companies.

Links to Third-Party Sites

The website may make available links to other websites. When you click on such links, you may leave our Site. The Site may also make available Company Pages, which may contain information provided by third-party Employers. WE ARE NOT RESPONSIBLE FOR THE INFORMATION COLLECTION, USE, DISCLOSURE OR OTHER PRIVACY PRACTICES OF ANY THIRD PARTY, INCLUDING OUR AFFILIATES, THIRD-PARTY SERVICE PROVIDERS, ANY EMPLOYERS (INCLUDING ANY EMPLOYER THAT PROVIDES A COMPANY PAGE), ANY THIRD-PARTY SOCIAL MEDIA PLATFORM, ANY THIRD PARTY MAKING AVAILABLE THE DEVICES OR OPERATING SYSTEMS FOR WHICH THE SITE IS AVAILABLE, AND ANY THIRD PARTY OPERATING ANY WEBSITE TO WHICH THE SITE CONTAINS A LINK. YOU MAY HAVE RIGHTS DIRECTLY ENFORCEABLE AGAINST THESE THIRD PARTIES SO YOU SHOULD CONSIDER THEIR PRIVACY POLICIES TO LEARN MORE.

Acquisitions and Other Reorganizations

Information collected pursuant to this Privacy Policy, including Personal Information, may be disclosed to one or more third parties in connection with any change of ownership or control in the Santa Ana Public Library’s website (whether by merger, sale, or otherwise), or any other reorganization or joint venture, or assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceeding), and any such information may be used by such third party in accordance with this Privacy Policy.

General Inquiries and Complaints

You may contact the Santa Ana Public Library 26 Civic Center Plaza, Santa Ana, CA, 92701, USA.